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Answers to the questions we hear most. Still stuck? Reach a human below.
Every new account starts with a 14-day free trial with every feature unlocked — no credit card required. Add a plan any time before or after it ends to keep going.
Only owners and team members are paid seats. People you invite as clients to view a job are always free and never count toward your bill.
At capture, SnapLog records a SHA-256 hash of the original image plus a trusted timestamp and GPS location. Anyone can later recompute the hash to confirm the photo is the unaltered original.
Yes — SnapLog runs in your phone's browser and can be added to your home screen. Camera, GPS, and voice notes all work on the jobsite.
You can capture, and photos upload when you're back in coverage. GPS and time are recorded at the moment of capture regardless.
Open Billing & plan from your account menu. You can subscribe, change your plan, update your card, or cancel — all through our secure Stripe portal.
Email our team and we’ll get back to you fast.
support@snaplog.pro